:: |
15%
additional cost savings generated by moving
part of the team to a more cost effective
offshore location |
|
Suggesting
and implementing process improvements and
automations that led to the generation of
additional bandwidth (13%) within the team
to take on new tasks |
|
Increasing
productivity by 25% over the previous year |
|
Taking
on short-term peak loads to the tune of 20% |
|
Conducting
in-depth root cause analysis leading to resolution
of recurring problems |
|
Performing
in-depth profiling of user problems leading
to a focused approach to problem solving |
| |
Some statistics: |
| |
| Team Size |
: |
45 (Project
Manager, Team Leader, Functional and
Technical consultants) |
Location of team
|
: |
Emerio Singapore (~30%)
and Emerio Chennai (~70%) |
|
| |
| Emerio
centres are connected to customer’s
network through secure high speed data channels |
